Bertuna Group, Inc

• “Created Business Plan and Logo© for Hola Vida Consulting Group, LLC, owners of MAPCID Model©” Ecuador, 2012
• “Created Logo© and Co-founder of Christian Perspectives in Peacemaking, an initiative group at Nova Southeastern University, launched during Residential Institute” Florida, 2012
• “Case study: Small and Large scale gold miners in Suriname” Suriname, 2011
• "Documented process and tested the MAPCID Model© for ACT in Suriname; project topic transference of knowledge from indigenous elders to indigenous youth" Suriname, 2011
• "Created research topics initiative for Nova Southeastern University first DCAR Study Abroad Program” Ecuador, 2010
• “Finance 300 study abroad summer semester with St. John’s University at the London School of Economics” England, 1995

Lived in Argentina, Italy and England.  Have accumulated extensive international field experience through travels to Australia, Europe, Israel, Central America, Mexico, Caribbean Islands and South America.

IMPACT

"The impact of these (Global Courses) have been to a dimension of reawakening perhaps my inner soul, my being. The affliction and feeling that there is a vast world out there crying for help is now embedded and part of my everyday consciousness. Their cry is to have access to resources to fulfill their basic needs; water, food, shelter and clothing. This  has awakened my roots, the compassion I have towards humanity as a whole, and the desire to continue to access hands-on fieldwork searching for that linkage between theory and reality to keep my vision focused, clear and be of contribution."  

                                                                                           Susana Bertuna-Reynoso, Ph.D.

                                                                                            CARD Global Courses 2010-2012

"Be brave. Take a risk. Nothing can substitute experience." - Paulo Coelho

Scholarly Research

• ‘Former Gang Member Exit: A Grounded Theory Approach to the Possible Role Religion Plays In Gang Membership Removal,’ by Susana Bertuna Reynoso. Dissertation defense date April 15, 2014, USA. Expected book-publishing date 2015.
• ‘A New Realm in Understanding Conflict Management: Emotional Intelligence in Leadership’, by Susana Bertuna Reynoso, USA 2011
• ‘Emotional Intelligence: An attribute in the comparison of gang members and non-gang members’, by Susana Bertuna Reynoso, USA 2011
• ‘Environmental Conflicts in Suriname’, by Susana Bertuna Reynoso, Suriname 2011
• ‘DFID Sustainable Livelihoods Framework Analysis of Case Study Reference Gangs/Inner City Violence in Ecuador’, by Susana Bertuna Reynoso, Ecuador 2010

  

Academic Works

http://jocm.net/v2/no.1/2014v2n1_smith.pdf
• MAPCID© Journal Article - (Published April, 2014 The Journal of Conflict Management) 
• MAPCID Model© - (Model for the Assessment of Potential Conflict in Development, August 2010)
• MAPCID Framework©
• MAPCID Matrix©

‘The MAPCID Model© was developed by a group of four scholars from the Department of Conflict Analysis and Resolution of the Nova Southeastern University in a study abroad program in Ecuador. It is a product of collaborative observation and partnership between scholars and grass root programs in South America and North America. The scholars had a background and experience in different disciplines – both profit and non-profit – which facilitated gathering the insights to develop the model.’ - Susana Bertuna-Reynoso, Ph.D., co-author of MAPCID Model© and MAPCID© Journal Article.

Project Sustainability + MAPCID© = Results

President & Owner

Bertuna Group, Inc., Fort Lauderdale, FL - 2010-Present

Project Sustainability - Conflict Analysis & Resolution Consultancies

•  Alternative Dispute Resolution Specialist providing conflict management and ADR subject matter expertise in the areas of: mediation, facilitation, group facilitation, negotiation, conflict coaching and training. These services are designed to facilitate communication, improve understanding, enhance relationships, foster healthy and productive work environments. Also conduct ADR program at organizational level and conflict assessments while offering guidance and support to management. Examine the underlying causes of conflict and disputes, analyze and summarize information gathered, and develop a plan of action.
• Provide subject matter expertise in Conflict Analysis Resolution, evaluate alternative solutions/decisions in light of the potential impact on the internal/external customer and understands the resource implications of solutions and makes recommendations in adherence to governance and priorities.

FF&E Project Manager - W Hotel, Miami, FL

Related Companies, New York, NY - 2009 – 2010

• The major emphasis and highlight of the position’s responsibilities was leading, coordinating and scheduling between vendors, installers, OS&E and Starwood Hotel management staff towards the completion of the project.
• Developed solutions to problems which arose from unforeseen glitches with products, installation challenges and manufacturing concerns. My extensive executive management, manufacturing knowledge and technical insight regarding all FF&E products resulted in cost-efficient decision making with regards to vendors approach to resolve challenges.
• Worked hand -in- hand with the install teams and followed closely the purchasing and delivery schedules for all incoming products that required any type of scheduling and/or coordination within the site especially around construction projects.
• Had direct contact with our purchasing agent and various vendors domestically and internationally to assess production times, shipping status and delivery schedules, to keep W Hotel owners and sales staff abreast of the project’s progress in regards to FF&E matters.
• Created a direct and transparent relationship with our warehouse staff team at an off-site location. Supervised the checks and balances for inbound and outbound of inventory, returns, damages, claims, etc. These controls and checkpoints were assessed via inventory reports, visits to the warehouse while maintaining proper documentation.

Bertuna Group, Inc., East Brunswick, NJ & Fort Lauderdale, FL - 1993 – 2006

• USA Managing Agent & Project Consultancy
• President - Coco Collezione, US Division of Celotto, Italy - (2002-2006)
• Vice President - Divania, US Division of Flep, Italy - (1996-1999)
• Vice President - Sofa Art, US Division of Giuseppe Nicolletti, Italy - (1993-1996)
• Vice President - Martex, US Division of Petrovich Group, Italy - (1993-1996)

General Manager

Martex Inc., Norwark, CT & Edison, NJ - 1991 – 1993

• Years of experience in an Executive Management role leading and directing operations for diverse national and international business organizations. These included product development and  launches, business start-ups, sales staff development, employee relations, financial reporting and forecasting models, as well as, strategic business planning and budgeting.  Outstanding documented record of success and unquestionable work ethic.

Nova Southeastern University, Fort Lauderdale, Florida - 2008-2014

• Graduate School of Humanities & Social Sciences
• Degree: Doctorate in Philosophy
• Major: Conflict Analysis & Resolution

Saint John’s University, Jamaica, New York - 1991-1996

• Degree: Master of Business Administration
• Major: Executive Management

The College of Staten Island of The City University of New York, Staten Island, New York - 1981-1984

• Degree: Bachelor of Science
• Major: Economics
• Minor: Marketing